Terms of service

OVERVIEW

Welcome to Hersoma! The terms “we”, “us” and “our” refer to Hersoma.

Hersoma operates this store and website, including all related information, content, features, tools, products and services (the “Services”) in order to provide you with a curated shopping experience.

Hersoma is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”) govern your use of the Services, together with our Privacy Policy and Refund Policy.

By visiting or using our Services, you agree to be bound by these Terms and by our Privacy Policy:

https://www.hersoma.com/pages/privacy-policy

and Refund Policy:

https://www.hersoma.com/pages/refund-policy

If you do not agree, you may not use the Services.

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1. ACCESS AND ACCOUNT

You confirm that you are at least the age of majority in your country of residence, or that you have given consent for any minor dependents to use the Services.

You agree that all information you provide is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account and all activity under it. You may not transfer or share your account.

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2. PRODUCTS

We aim to display product information as accurately as possible, but we do not guarantee that product descriptions, colors, or images will be completely accurate due to screen differences.

We reserve the right to:

modify or update product descriptions

discontinue any product at any time

limit quantities per customer or order

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3. ORDERS

When you place an order, you are making an offer to purchase.

We reserve the right to:

accept or decline any order at our discretion

cancel or limit quantities

refuse orders that appear fraudulent or suspicious

An order is only confirmed once you receive an order confirmation email.

We may contact you using the details provided if your order is modified or cancelled.

All purchases are subject to our Refund Policy:

https://www.hersoma.com/pages/refund-policy

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4. PRICES AND BILLING

All prices are subject to change without notice.

Prices shown at checkout are the final prices at the time of purchase.

Unless otherwise stated, prices do not include taxes, shipping, customs duties, or import fees.

You agree to provide accurate billing and payment information and confirm that you are authorized to use the payment method provided.

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5. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or events outside our control.

Once your order is handed over to the shipping carrier, risk of delivery passes to you where permitted by law.

This does not affect your statutory consumer rights.

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6. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, designs, and product content, is owned by or licensed to Hersoma and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without prior written permission.

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7. THIRD-PARTY TOOLS

We may provide access to third-party tools or services. These are provided “as is” without warranties.

We are not responsible for your use of third-party tools.

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8. THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for their content or policies.

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9. SHOPIFY RELATIONSHIP

Hersoma is powered by Shopify.

However, all sales are made directly between you and Hersoma. Shopify is not responsible for any transactions, products, or services provided by Hersoma.

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10. PRIVACY POLICY

Your use of the Services is also governed by our Privacy Policy:

https://www.hersoma.com/pages/privacy-policy

By using the Services, you agree that your information may be processed in accordance with this policy and by Shopify as necessary to operate the platform.

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11. FEEDBACK

If you submit feedback or content, you grant Hersoma a worldwide, royalty-free license to use it for business purposes.

You confirm that:

you own or have rights to the content

your content does not violate any third-party rights

your content is lawful and not harmful

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12. PROHIBITED USES

You agree not to use the Services:

for unlawful purposes

to violate any laws

to infringe intellectual property rights

to upload malware or harmful code

to scrape or extract data

to interfere with security systems

We may suspend access if these rules are violated.

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13. TERMINATION

We may terminate or suspend access to the Services at any time if you violate these Terms.

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14. DISCLAIMER

The Services and products are provided “as is” and “as available”.

We do not guarantee that the Services will be uninterrupted or error-free.

Nothing in these Terms excludes liability where it cannot be excluded under applicable law.

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15. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Hersoma shall not be liable for indirect or consequential damages, including loss of profits, revenue, or data.

Nothing in these Terms excludes liability for:

death or personal injury caused by negligence

fraud or fraudulent misrepresentation

any liability that cannot be excluded under law

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16. INDEMNIFICATION

You agree to indemnify Hersoma against any claims arising from:

your breach of these Terms

your misuse of the Services

your violation of applicable law

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17. GOVERNING LAW